Money Management
Merchant Back Office
Money Management
Manage merchant flows, including balance viewing, top-ups, withdrawals, transfers, dispute handling, balance summary and reconciliation, and fund setup.
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Module overview
| Submenu | Features |
|---|---|
| Balance vs. Settlement | View available balance, available balance for withdrawal, amount in-transit, frozen and ADB amounts, and statement of settlement time |
| Recharge | Fund your merchant account via bank transfer |
| Withdraw | Withdrawable balance to linked bank account |
| Transfer | Transfer money between merchant accounts (requires contacting the account manager) |
| Disputes | Overview: the occurrence and stage of card transaction disputes; Handling Disputes: Accept the dispute or submit a response |
| Summary | View merchant balance changes by day |
| Reporting and Reconciliation | Reconcile Transactions with Funds via Reconciliation Documents |
| Funding Settings | Manage Bank Account and Withdrawal Settings |