Top Up
Merchant Dashboard
Top Up
Fund your merchant account via bank transfer.
1
Top-Up Flow
1
Choose a bank
Click Top Up and select the bank you want to use. Each bank has a different PayCools collection account.
Transfer the top-up amount to the displayed account, then click Next.
2
Enter top-up details
Enter the following information:
- Top-up type
- Payer account
- Top-up amount
- Transfer receipt (up to 5 files)
- Remarks
Confirm the PayCools collection account shown on the page, then click Submit.
3
Wait for review
After submission, the page confirms that the request was submitted and shows the top-up amount.
- Wait for PayCools operations to review the request.
- View the order under Balance Management → Top-up History.
- The status remains Processing during review.
4
Top-up completed
Once the review is approved, the amount is credited to your merchant balance.